The Service First Video Library is a powerful video-based training system founded on group interaction and designed to train the entire workforce on the art of exceptional customer service.
The Service First Video Library helps employees become the best they can be!
Each session can be facilitated in 1 hour or less once a week or month and contains the following:
12 Different Video Learning Sessions
PowerPoint Session Slides
Certificates of Accomplishment
The Service First Video Library can be used by any type of organization to improve customer service because the concepts and vignettes are generic and cover every segment of the marketplace.
Service First Video Library Highlights:
Trains any number of employees with immediate results
Has NO additional cost for future staff regardless of employee turnover
It's so user friendly, you don't have to invest in experienced facilitators
Recently updated Customer Service Training videos
NO recurring costs because you download all participant material off the secret site on the Internet.
Can view the videos in any order you want.
Spanish and English are on the same DVD
You can review the brochure, marketing video and all components at
The Complete set of The Service First Video Library
SQI has a 100% money back guarantee. You can train your staff with the program and if for any reason you are not happy with the results simply return all the product for a complete refund. NO time limit.
For more than 45 years Service Quality Institute (SQI) has been the global leader in helping organizations retain their valued customers, build market share, and improve the culture of the entire workforce as they develop higher performance standards
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